Volume 1, Number 2, 1998

Contents

1. Revolution in Public Service Delivery ...................................................................................................................................................129

     P. S. Kim

2. Desired Transformational Leadership Behaviors in a Religious Organization:

Analysis by Hierarchical Organizational Level ........................................................................................................................................163

     J. L. Godwin and C. P. Neck

3. Gainsharing Perspectives, Theory, and Design: A Review ..............................................................................................................181

     P. A. Rivers, S. H. Glover, and G. Munchus

4. Postmodernism and Public Administration: Implications for the CIA in An Age of Uncertainty .................................................203

     N. A. Damask II

5. What Matters to Health Care Executives? Assessing the Job Attributes Associated with Their Staying or Leaving .............223

     M. D. Fottler, R. M. Chewchuk, and S. J. O'Connor

ABSTRACT. A total of 522 affiliates of the American College of Health Care Executives were surveyed to determine job attributes which might be considered in their decisions to remain in, or leave, their current position. Both decisions were highly influenced by intrinsic job attributes such as freedom in decision-making, opportunities for personal growthI self-development, caliber of the management team, and opportunities for advancementIpromotion. There was a high degree of correlation between the rankings of attributes affecting financial attributes such as salary and the financial condition of the organization were more influential in the recruitment decision than in the retention decision. Implications for theory and practice are discussed.

ABSTRACT. This empirical study addresses the research question: What is relative importance of various transformational leadership behaviors at different hierarchical levels within an organization? The results showed followers rated the importance of transformational leadership behaviors higher at the lowest organizational level.

ABSTRACT. This article discusses the concept of the "postmodern administrative mentality" and employs it to explain the mindset behind the administrative reforms currently being enacted at the Central Intelligence Agency. The postmodern administrative mentality is characterized by a.) a hostility to the notion of objectivity and objectively grounded truth; b.) a call for "flattened" administrative hierarchies; and c.) an insistence on "gray," or ill­ defined mission boundaries. The paper concludes that should the postmodern administrative mentality continue to guide administrative reform of the CIA, the results would be that the CIA would no longer be an effective intelligence-gathering agency and that there would be a return to unethical and possibly illegal activities by the CIA.

ABSTRACT. The quality approach has now become a familiar trend which is injecting a fresh impetus into the world economy. It would be unfathomable for this world-wide move towards quality to be ignored in modem public administration. The move from the tradition of an authoritarian administration, towards a service oriented administration is the principal element of administrative modernization today. The objective of creating such a responsive administration, which is attuned to the citizen's perspective, is the major characteristic of the reform movement of the new public administration as it approaches the 21st century. Service quality initiatives relate to enhancing the public sector by making it more responsive. Service quality initiatives change the public's perception of public services, the way public servants interact with the public, the way the public service is organized and delivered, and the types of services provided.

ABSTRACT. Although gainsharing is an old organizational development intervention, the literature has not sought to provide an integrative framework for its study. The purpose of this article is to provide a review of its conceptual perspectives, organizational theory, and design to meet the need of such future research.

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